We realize at times it is necessary for our customers to return purchased parts to Cat Masters for credit.

Processing these unneeded parts is costly and time consuming for both Cat Masters and our customers. Our Parts Return Policy is necessary to help Cat Masters recover a portion of its cost associated with returned parts.

Our commitment is to minimize your cost and ours, by doing everything in our power to assist you in getting

the right part the first time. By working together, we can minimize the costs associated with parts returns.

You can help by giving us the following information when ordering.

• Model, serial number, and arrangement number of the machine you are working on, when ordering parts by description.

• When you order by part number, be sure you are using current parts literature, preferably current microfiche.

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